No hardware to buy
Use any computer with Chrome or Edge. No desk phones, wiring or site visit.
Dialsyx vs PTCL
PTCL and Dialsyx solve different problems. PTCL sells fixed-line voice, broadband and enterprise services such as toll-free and universal access numbers. Dialsyx gives your team a complete business phone that runs in the browser, with the tools to sell and support customers.
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At a glance
Built for sales and support
Contacts, scripts, call outcomes, follow-ups and a CRM board come with every line.
Predictable pricing
One price per line, with unlimited calling to Pakistani numbers, subject to fair usage.
PTCL and Dialsyx, side by side
See where a complete browser-based calling workspace goes further than a line or connection service.
What you need
Typical offerPTCL
DialsyxWhat you are buying
Fixed-line voice, broadband and enterprise services such as toll-free and universal access numbers.
A complete calling workspace for sales and support teams: phone, contacts, call logs, CRM and follow-ups in one browser tab.
Setup
In our experience, payment first, then about 7 to 10 days for a site visit, wiring and setup.
Send a request, get approved, and receive your login and line. No wiring and no site visit.
Hardware
A desk phone for every desk, around PKR 12,000 to 15,000 each in our experience.
None. Use a computer with Chrome or Edge.
Sales and support tools
A phone line only. CRM, scripts and follow-up tools usually come from separate software.
Contacts, call logs, scripts, call outcomes, follow-ups, a CRM board and a dashboard on every line. Campaigns with auto-dial as an add-on.
Recording and AI insights
Depends on the plan. Usually separate software or equipment.
A Recording add-on with playback and download, plus AI call insights with summaries, scores and transcripts.
Floating phone and captions
Not part of a standard line service.
A floating phone that follows you across tabs, and live captions in English.
Calling charges
Packages and pay-as-you-go charges that tend to rise as your calls grow.
One price per line, from PKR 4,800 plus 5% sales tax. Unlimited calling to Pakistani numbers, subject to our Fair Usage Policy.
Business numbers
Numbers are tied to the line and location you install.
Local 051 business numbers live now for Islamabad, Rawalpindi and Taxila. More cities coming soon.
Compliance tools
Not part of a line service. You manage call records and checks yourself.
Every account reviewed, Do Not Call tools, a recording policy and clear acceptable use rules.
Where Dialsyx pulls ahead
What you get on every line that a connection or line service alone does not give you.
Sales tools included
Scripts, call outcomes, follow-up queues and a drag-and-drop CRM board are part of every line.
Recording and AI insights
Record calls and get summaries, scores and transcripts so you can coach your team. AI text should be checked.
Campaigns with auto-dial
Import lead lists, preview each lead and move to the next call automatically. An add-on.
Floating phone
Keep a small phone on top of other tabs so you never lose a call.
Live captions
See captions of both sides of the call in real time, in English.
Reviewed and accountable
Every account is reviewed, with Do Not Call tools and clear policies for everyone.
When PTCL may be the better fit
We think you should choose what suits your business.
- You need toll-free or universal access numbers.
- You run an existing office phone system that needs PRI or BRI lines.
- You want one provider for broadband and fixed lines across many sites.
Dialsyx does not sell internet, mobile SIMs or toll-free numbers. Many customers keep PTCL for those and add Dialsyx for their team's calling. They work well together.
Adding Dialsyx is simple
No wiring, no installation and no need to cancel what you already have.
- Send a requestTell us about your business and how you will call.
- We review itOur compliance team checks every request.
- Get your loginWe set up your line and send your login.
- Try it, then chooseTake a short trial or demo, then pick your plan.
Questions
Can I keep using PTCL?
Yes. Dialsyx runs over your internet connection, so you can keep PTCL for internet, mobile or other services and use Dialsyx for team calling.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
Can I try Dialsyx first?
Yes. After approval, you can take a trial of a couple of hours or a demo meeting, case by case.
Information about PTCL is based on public sources and our own experience, and may change. Please check PTCL's current offer before you decide. PTCL and its logo belong to their owners; Dialsyx is not affiliated with or endorsed by PTCL.
From the Dialsyx blog
Guides that go with this page.
How much does a business phone system cost in Pakistan?Compare the real cost of desk phones and wiring with a cloud phone system in Pakistan. See typical figures in PKR and a worked example for a five-person team.2 min read
How to choose a VoIP provider in Pakistan: 12 questions to askNot all phone providers are equal. Ask these 12 questions about numbers, compliance, pricing, support and data before you choose a VoIP provider in Pakistan.2 min read
What is a cloud phone system? A simple guide for Pakistani businessesA cloud phone system replaces desk phones and wiring with software you open in a browser. Here is how it works, what it costs and who it suits in Pakistan.4 min read