Frequently asked questions

Dialsyx is a business phone that runs in your browser. You get a Pakistani business number, a dialer and tools such as contacts, call logs, a CRM and follow-ups, without any wiring or desk phones.

No. Dialsyx runs in your browser, so you need a computer with Chrome or Edge. There are no desk phones, no wiring and no site visit.

You send one request form. Our compliance team reviews it and may ask for more details. Once approved, we set up your line and send your login. You then try a short trial or a demo meeting, and choose a plan if it suits you.

Yes. After approval you can take a trial of a couple of hours or a demo meeting, case by case. If it suits you, you choose a plan and pay.

Business landline numbers with the 051 area code are available now for Islamabad, Rawalpindi and Taxila. More cities are coming soon, including Lahore, Faisalabad and Peshawar.

Tell us which city you need and we will let you know when it is ready. You can start today with a 051 number.

A line is one agent with one Pakistani business number.

Yes. You can call Pakistani numbers, both landline and mobile. International numbers, emergency numbers and other short numbers are not supported.

There is no limit on how many calls a line makes in the month, and no charge per call or per minute. A line makes one call at a time, for up to 60 minutes each, to Pakistani numbers. Our Fair Usage Policy explains normal business use.

No. Dialsyx connects calls to Pakistani numbers only.

No. Emergency numbers and other short numbers are not supported, so never rely on Dialsyx in an emergency.

No. Each line belongs to one named agent and must not be shared.

Solo is PKR 6,000 per line a month. Team pricing is PKR 4,800 per line a month from 3 lines. Recording and Campaigns with auto-dial are PKR 1,250 each per line, or PKR 2,500 together.

Prices do not include sales tax. 5% sales tax is charged separately and shown on your invoice.

By local bank transfer to our HBL company account, or in crypto (USDT on the TRC20 network). Debit and credit card payments are coming soon. Dialsyx confirms every payment.

Yes. Tell us and we will add a line or an add-on to your plan. It is billed from the day it starts.

Cancel any time with at least 7 days notice before your renewal date. Monthly fees are not refunded once the month has started, with the exceptions in our policy.

Recording rules depend on your situation, so please check what applies to you. Our policy asks you to have a lawful reason, to tell the other person at the start of the call and to get consent where the law requires it. Dialsyx also records every call for compliance review, and our policies say so.

Yes. For compliance and quality, Dialsyx records every call on its customers' lines and keeps these recordings for 90 days. Our policies say so.

Yes. Mark a contact Do Not Call and the dialer shows a clear banner on their contact page.

Accounts that break our Acceptable Use or Fair Usage policies can be suspended or closed. Serious breaches such as fraud or spam lead to immediate termination.

A stable internet connection on the computer you call from. Calls run over the internet in the browser, so a wired connection or good Wi-Fi works best.

Use Chrome or Edge on a computer. Chrome and Edge support the floating phone, and Chrome gives the best live captions.

A headset is recommended for clear audio. You can choose your microphone and speaker in the dialer.

AI call insights give a summary, score and transcript for recorded calls. The text is AI-made, so check it before you rely on it.