Unconfirmed orders
Orders sit unconfirmed and are returned.
Order and delivery calls
Online and retail sellers use Dialsyx to confirm orders, check delivery details and win back customers.
The challenge
What gets in the way for e-commerce and retail.
Delivery issues
Wrong addresses and missed deliveries cost money.
Customers to win back
Repeat customers need a friendly call.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Confirm orders in batches
Load orders and work through them with preview dialing.
- Import lead lists from CSV or Excel
- Preview each lead before you dial
- Auto-dial to the next lead (add-on)
Record every result
Confirmed, wrong number or no answer.
- One tap after the call
- Interested, callback, wrong number and more
- Keeps your pipeline and reports accurate
Know your customers
Notes and history on every contact.
- Import up to 5,000 contacts from CSV or Excel
- Notes, tags and custom fields
- Do Not Call marking
A typical day
- Import the ordersLoad the list into a campaign.
- Call and confirmCheck the address and order.
- Tag the outcomeConfirmed or wrong number.
- Follow upCall back customers you could not reach.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Converted
- Wrong Number
- No Answer
- Callback Requested
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
4 lines with Campaigns and auto-dial
The Team price applies from 3 lines. Add or remove lines and add-ons any time.
- Unlimited calling to Pakistani numbers, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs on every line
- A Pakistani business number for each agent
PKR 6,050 per linex 4
Monthly subtotalPKR 24,200
Plus 5% sales taxPKR 1,210
Total per monthPKR 25,410
Request this setupIncluded on every line
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Can I call customers from a spreadsheet?
Yes. Import CSV or Excel files of up to 5,000 contacts, or paste rows into a campaign.
Can I see my team's results?
Yes. Each agent has a dashboard, and the call log shows outcomes.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
Order confirmation calls for online sellers in Pakistan: reduce failed deliveriesConfirming cash on delivery orders by phone can reduce failed deliveries and returns. Learn a simple routine, a script and what to track for your online store.2 min read
A simple lead follow-up system: 7 steps to stop losing customersMost leads are lost to slow or forgotten follow-ups. This seven-step system shows how to capture, call, track and follow up every lead with a simple CRM.3 min read
Landline vs mobile number for business in Pakistan: which builds more trust?Should your business call from a mobile number or a local landline? We compare trust, cost and practicality for teams in Pakistan.3 min read