At a glance
- Plans are monthly, in PKR per line, paid in advance, plus 5% sales tax charged separately.
- Pay by local bank transfer or crypto (USDT on TRC20); card payments are coming soon. Dialsyx confirms every payment.
- Cancel any time with at least 7 days’ notice before the renewal date.
- Monthly fees are not refunded once the month has started, with the exceptions below.
Prices and sales tax
Plans are monthly and priced in PKR per line. Prices do not include sales tax: 5% sales tax is charged separately and shown on every invoice. Add-ons are priced per line per month. The Team price applies from 3 lines. Send us the business tax number you want on your invoices.
Billing period
Each month is paid in advance. The first month starts when your service starts, after any trial. The dialer’s Billing screen shows your plan, renewal date and days left, and a reminder appears in the last 3 days.
How to pay
By local bank transfer to Dialsyx’s company account (account name DIALSYX, at HBL), or in crypto: USDT on the TRC20 (Tron) network only. Funds sent on any other network are lost. Debit and credit card payments are coming soon. Send us the proof of payment on WhatsApp. Dialsyx confirms every payment itself, normally within one working day.
Late payment
If the renewal date passes without payment, the dialer is locked and calls stop until you pay. We may release your number if the account stays unpaid for 14 days.
Changing your plan
To add a line or an add-on, tell us; it is billed from the day it starts. To remove one, tell us before the renewal date; it ends at the next renewal. Moving between Solo and Team pricing follows the number of lines you have.
Cancelling
You may cancel at any time, with at least 7 days’ notice before the renewal date. The service runs to the end of the month you have paid for, and there is no cancellation fee.
Refunds
Monthly fees are not refunded once the month has started, including part months, except where the law requires it or where we could not provide the service for a long period; in that case we will credit or refund the affected days. A payment made by mistake or twice is refunded when you tell us within 14 days.
Price changes
We will give you at least 30 days’ notice before a price change takes effect.
Questions about a bill
Write to us within 14 days of the invoice: billing@dialsyx.com.pk, or WhatsApp +92 318 5231270.
Questions about this policy?
Email legal@dialsyx.com.pk or message us on WhatsApp +92 318 5231270. Support hours are 9 AM to 5 PM Pakistan time. Dialsyx, Islamabad, Pakistan.
Effective 14 October 2026. We post updated versions here with their date. If these policies conflict, the Terms of Service come first.