+92 318 5231270. The fastest way to reach us, from 9 AM to 5 PM Pakistan time.
Support
Real people, in Pakistan, ready to help. Our support hours are 9 AM to 5 PM Pakistan time.
Reach us
Choose the way that suits you.
Support email
support@dialsyx.com.pk for help with your account and the dialer.
Report abuse
abuse@dialsyx.com.pk to report misuse of the service.
Before you contact us
Two minutes of checking often solves it.
Use Chrome or Edge
Many issues come from other browsers.
Check your microphone
Make sure the browser can use your microphone and the right device is selected.
Check your connection
Try a wired connection or move closer to your router.
Quick fixes
Calls ring but do not show on screen
Open Settings, go to Calling and press Fix Incoming Calls to reconnect your phone line.
My dialer is locked
The dialer locks when the renewal date passes without payment. Pay by bank transfer or crypto (USDT on TRC20) and we will confirm it and unlock your account.
My recordings are not saving
Each line has a storage allowance, 50 MB unless your plan says more. When it is full, delete old recordings or ask us to add space.
Live captions show no text
Live captions use the speech recognition in Chrome. Use Chrome, choose your caption language in Settings and allow microphone access.
I cannot hear the other person
Check your speaker in Calling Preferences. In Safari you cannot choose a speaker, so use Chrome or Edge.
I need to add a line or add-on
Message us on WhatsApp. We add it to your plan, and it is billed from the day it starts.
When you contact us
Tell us these and we can help faster.
| Please include | Why |
|---|---|
| Your login email | So we can find your account. |
| The number you called and the time | So we can check the call. |
| What you see on screen | A screenshot helps a lot. |
| Your browser and computer | So we can match your setup. |